Frequently Asked Questions (FAQ)
How many images will I be receiving?
You will receive all of the usable images. I don’t hold anything back and I shoot about 50 images per hour. The total amount depends on how long you book me for. If you want a big fat gallery of your wedding day and a beautiful storytelling album, I’ll need to be there for most of the day.
Do you have insurance?
YESSSSS! My insurance covers $1,000,000 of bodily Injury/property damage and $2,000,000+ general and errors. It also covers all my gear and your photos. What does this mean? If your phots EVER get lost, you get your money back. (p.s. I back up your photos 5 times, so that’s NEVER happened)
When will I receive my photos?
As soon as I get home, I double-backup all of your wedding images. As I do this, I edit a few and send them to you (this could take up to 48 hours depending on how late your wedding ends). Your gallery can be expected 6-8 weeks after your wedding date. The gallery is super easy to access too. All I do is send you an email with your gallery link and boom! You’re in. In there. you can share, download, and print all of your favorite images! This gallery will be backed up for 9 months! After that, the link will expire so please download all your photos and buy some prints before then lol.
Do you charge any travel fees?
My home is in Arizona (and the offspring too) so I have to add in travel costs to cover time being away from my baby, gas, etc. For weddings, elopements, and sessions outside the Phoenix-metro area, I charge 100 per hour away from my home location or the cost of the airline ticket. I also calculate Airbnb cost and rental car or Uber. I will research to find the best and less-expensive options. Then, invoice you for that amount. Once the travel invoice is paid, I book all the arrangements and prep for your awesome day!
What are your deposits and fees?
There is a non-refundable retainer of $1000. The rest is due 30 days before the event. Late fees of 1.5% could apply if the remaining balance is not paid on time. There’s also an 8.3% sales tax that I’m required to charge by law.
Do you offer payment plans?
I don’t offer custom payment plans, but you can split the wedding payments in 3: the non-refundable of $1000, then, the remainder split into 2 equal invoices. The last and third final payment is due 30 days before your wedding. Just let me know and we can work something out!
I need to cancel my wedding/shoot. Do you offer refunds?
I’ve NEVER had a couple cancel their wedding. When you reserve your date, I make a promise to only serve you that day. This means I turn down any other inquires for that same date. Normally, I get 2-3 inquires for the same date. I also schedule second shooters and pay them, and schedule babysitter, etc. If we, photographers, gave out full refunds to all of our clients, we wouldn’t be able to feed our families. This is our livelihood, and for that reason, the security retainer is non-refundable. Other payments made towards the final balance is also legally nonrefundable because this counts for the entire year worth of emails, texts, making sure you have everything you need, sending and preparing timelines, engagement sessions, and all of those hours we put in to make sure you are taken care of.
You’re out of our budget. Are you able to work with us?
I get it. Money is a sensitive subject. Even for me. As an entrepreneur, I don’t have a 401k or benefits… I have to pay for our doctor and dental visits with our hard-earned money. and the rest of it? Tax season takes ALMOST half of that every single year. While I truly would LOVE to work with everyone’s budgets, it’s not possible sometimes because I have mandatory costs I need to pay to stay in business. I do try my best to make it work. If something is out of your budget, talk to me! I won’t know unless you speak up 🙂
What if we go over the hours we originally booked?
My hourly rate for weddings is $450. Anything way over that will be charged at that rate. If we go over 30 minutes, I’m not going to charge you. that’s just silly. Weddings sometimes run behind. If you’d like me to stay longer for another reason I can always stay and add those hours in at the end of the night. That can be paid a few days after the wedding and before the sneak peeks or gallery delivery. I won’t release any images until the balance is paid in full.
My partner doesn’t like taking photos! What should I do?
Oh boy, I hear this A LOT. Don’t worry! The reason why people don’t like photos is usually that they feel awkward while taking them. I promise you I take the awkwardness away. I’ll play music at our engagement session (if you want me to), I tell jokes and prompt you guys into poses that are natural and showcase your personalities. I have a lot of past couples that felt the same way, and after their session was over, they told me they never felt more comfortable!
Have you ever shot at our venue? Will this make a difference?
Just because I’ve never shot at your venue doesn’t mean I won’t shoot your wedding correctly. I make sure I visit your venue days BEFORE your wedding so I get a feel of the location. Lighting is tricky, and its constantly changing due to weather. Even if I visit a few days before on an overcast day, it could be a sunny day during your wedding and it will look completely different. This is the reason why I always show up an hour early before your wedding, even before anyone else is there. I scout the area and even start on the wedding details (that’s if you allow me to grab them from you in the am) so I have more time to take portraits of you guys.
We want the engagement session but not the free guestbook. How much would that save me?
Just take the book IT’S FREE! LOL. Seriously though, the book is free for booking an engagement session so there isn’t any amount I will discount but, you are losing out on a pretty cool item. Trust me, years down the road, you will be looking at that signed album and will be so glad you took it.
p.s. the guestbook ordering process is super easy. You choose your favorite images from your gallery and then I create the book for you. Then, I send it to you to revise! If you wanna make changes, I’ll do that and then sent it again to revise! You get 3 free revisions. You can also choose different colors but the guestbook template is always the same. I can send a template example if ya want!
What if you’re not available on my date?
The only way to know for sure if I will be available (in-state or travel) is if you reach out to me! haha. If you’re flexible, we could book my closest available date! I’ve had a few brides change their wedding date a week, even a month to when I was available. The only way to book and reserve your date is by paying the retainer and signing the contract.
My wedding season fills up fast, and I get many inquiries for the same dates. Because of this, I do my best to hold the date, but if I haven’t heard from the couple and they have not paid their retainer or signed the contract, I move forward with the next couple. If you inquire and I don’t have your date, just hang tight! Things can change within a few days!
What if you get sick and can’t make it to our wedding?
First of all, that is not a good excuse to miss a wedding. It’s A FREAKING WEDDING! I’m not calling off sick because I don’t feel good. I need to suck it up. I’ve been to a wedding feeling a little sick and it did not get in the way of my ability to perform. If something tragic happens, like a fire and I’m stuck in a building and cannot escape, my very experienced second shooter assistant, which I trust with my life, will shoot the wedding.
My wedding is out-of-state, can I still book?
ABSOLUTELY! I love traveling, especially to new places. If I’m traveling to your state before the wedding, we can set up an engagement session and do it there! If the only time I will be traveling to your homeland is on your wedding date, then we can still set one up, but travel costs will apply.
What if I don’t like my pictures?
I am 100% confident you will love your images. I’ve been in the photography business “officially” for almost 4 years, but have been doing this thang since my son was a little bitty potato (he’s turning 9 soon). If you don’t like the images because it doesn’t fit the style you like, then you probably don’t like any of my work. All of my images are consistent and within my artistic style. I promise you will ADORE them.
What is your style?
I photograph the funny, the crazy, the intimate, the fun, the drunk, and the wine haha. Because I shoot film and digital, I’m always seeking natural light first. I edit (most of) my images bright, soft, with a hint of contrast! But although I edit and shoot in natural light (that’s the only way to get the style you see throughout my website), I can take photos in ANY lighting situation. I know how to create great work in dark areas, receptions, rainy days, harsh sun and so much more. It’s about knowing how to accommodate those situations! That’s why I’m a pro at what I do.
Do you curse? yes, I’ve been asked this question.
Only while I’m rapping to myself in the shower. Just kidding (not really). I know about respect and manners. I won’t curse at your wedding or in front of your grandma.
How do we book you?
Yay! If you’re looking at this, that means we are vibing lol! I know you’ve spent your valuable time reading my website, so thank you. You’re searching for the right photographer, and that’s serious work. Booking is super easy! All you have to do is fill out the contact form. After that, I send over a proposal with a contract and a non-refundable $1000 retainer invoice. Once the package is picked, the contract is signed AND retainer is paid, then we are all book and ready to party!